Effective date: May 1, 2026

This Privacy Policy explains how TinaVerify (“we”, “us”) collects, uses, and shares information when you use the TinaVerify service (the “Service”).

1) Information we collect

• - Account: business name, contact details, and authorized Users (cashiers).
• - Receipt scan data: images you upload and AI-extracted fields (for example amount, reference, date/time, and identifiers where available).
• - Verification results: match status, provider used, timestamps, and related metadata.
• - Usage and device: logs, approximate location derived from network (if enabled), device/browser details, and performance metrics.

2) How we use information

• - Provide and operate receipt verification.
• - Maintain an audit trail for your organization.
• - Improve extraction accuracy and fraud detection.
• - Prevent abuse, detect suspicious activity, and secure accounts.
• - Provide customer support and communicate service updates.

3) How we share information

We share information only as needed to provide the Service:

• - Service providers: hosting, analytics, and infrastructure vendors under contract.
• - Connected providers: bank/wallet sources used to verify receipt information (where integrations exist).
• - Legal: if required by law, or to protect rights, safety, and security.
• - Business transfers: if we undergo a merger, acquisition, or asset sale.

4) Data retention

We retain data for as long as needed to provide the Service and support your audit history, unless a longer retention period is required by law. Your plan or organization settings may specify retention windows.

5) Your choices

• - Request export of your organization’s verification history.
• - Request deletion of data, subject to legal or operational constraints.
• - Manage Users (cashiers), roles, and access under your account.

6) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure.

7) Changes to this policy

We may update this policy from time to time. If changes are material, we will provide notice in the Service.

8) Contact

Privacy questions or requests? Email support@tinaverify.com.